Use of ‘my’ and ‘your’
Where a reference is made to an order that the customer has made, or to personal information (such as passwords, account information, statements) then ‘my’ should be used. In all other cases, ‘your’ should be used.
Examples
  • My Avios
  • My Tier Points
  • Manage my¬†account
  • Manage My Booking
  • Your flight itinerary (email fare quote)
  • Your offers